5 Star Ranking : The 'ultimate' ranking, awarded to airlines achieving the highest Quality performance. 5 Star status recognizes airlines at the forefront of product and service delivery achievement, that generally set trends to be followed by other carriers. This Ranking is assessed by SKYTRAX after detailed Product and Service standards analysis for each featured airline, and is NOT connected in any way to customer ratings across the Forum pages on this site.
A 5 Star ranking recognises highest standard of Product across the different quality assessment categories, and consistently high standards of Staff Service delivery in Onboard and Airport environments.
Speaking about the exclusive 5-Star Airline ranking, Skytrax CEO, Mr Edward Plaisted .... "The greatest attribute behind 5-Star status is an airline's ability to deliver the combination of Product and Service. A great product standard is not by itself the key to a 5-Star ranking, and we are equally concerned by the Quality of front-line service that an airline provides. We are focussed on recognising airlines whose staff deliver a true 5-Star standard of service delivery. The Star Ranking covers both Airport and Onboard services .... and an airline meeting a 5-Star level onboard, whilst only at say a 3-Star standard in the airport environment, will not be eligible for the 5-Star accolade. In a similar manner, there may be an airline that delivers 5-Star standards across 70-80 per cent of product analysis, whilst achieving 5-Star status for 90 per cent of the service delivery items, and this will be classed as eligible for the global 5-Star accolade."
아시아나 항공 랭크 정보 더 보기.......
ASIANA AIRLINES official 5-Star Ranking of Product & Service Quality
Ranking is reviewed annually. Rankings are applied following detailed Quality analysis of front-line standards by SKYTRAX. Rankings do not have any association with trip reports / traveller assessments that you will find in the consumer areas of our web site.
QUALITY APPROVED AIRLINE STATUS :
Thursday March 25, 2010
The seal of Quality Approval awarded to airlines supplying a good Quality performance across the range of Product and Service delivery rating areas. This Ranking is assessed by SKYTRAX after detailed Product and Service standards analysis for each featured airline (Star Ranking is NOT connected in any way to customer ratings).
The official 4-Star Airline ranking signifies airlines providing a good standard of Product across all travel categories - combining with a good standard of Staff Service delivery across the Onboard and Airport environments.
SKYTRAX World Airline Star Ranking represents the Quality rating of standards applied across each airline's front-line Product & Service standards - for both ground and onboard operations.
대한항공 랭크 정보 더보기...
KOREAN AIR : official 4-Star Ranking of Product and Service Quality
Ranking is reviewed annually. Rankings are applied following detailed Quality analysis of front-line standards by SKYTRAX. Rankings do not have any association with trip reports / traveller assessments that you will find in the consumer areas of our web site.
QUALITY APPROVED AIRLINE STATUS :
Thursday March 25, 2010
